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FAQ

General Information
Event Details
Premier Host Sites
Pricing
Registration
Cancel / Transfer Policy
Travel / Transportation
Willow Creek Facilities

 

If you don't see an answer to your specific need, email us or call our Church Relations Center at 800-570-9812, Monday through Thursday 9am - 5pm and Friday 9am - 4pm CST.


GENERAL INFORMATION

What is the purpose of The Global Leadership Summit?
The Global Leadership Summit exists to transform all Christian leaders around the world with an injection of vision, skill development, and inspiration for the sake of the local church.
Who should go to this event?
The Global Leadership Summit is designed for your entire leadership team's staff and volunteers, key influencers and innovators within the community, emerging leaders, and students with leadership gifts. We encourage churches and organizations to bring large teams to experience the learning together. Many groups bring more than 10 people.
How do you choose speakers for The Global Leadership Summit?
Our goal is to choose leaders from a variety of disciplines including ministry, not-for-profit, academia, sports, marketplace, and government. At each Summit we strive to find leaders and experts that will not only deliver practical skills but also stretch church leaders to develop their unique gift of leadership.
What is a "videocast"?
Each "videocast" session at the Summit includes an exclusive interview conversation with a featured leader. Each interview is pre-recorded, edited to run in the time allotted, and may include additional video footage of the leader or their work.
What is the difference between attending this on-site vs. a Premier Host Site?
Attendance at the Willow Creek campus provides the energy of an expected 7,000 attendees experiencing programming and most speakers in person. Premier Host Sites are preferred by some attendees for convenience, affordability, and connectivity to the church in their region.
How can I acquire promotional materials for the event?
Call 800-570-9812 to request promotional materials.
What is the dress code?
Conference attire is casual.
Can special arrangements be made available for large groups?
At the Willow Creek campus, meeting rooms for large groups wanting to debrief during the event are limited. Please contact our Church Relations Center at 800-570-9812. You will need to provide the following information: church name, contact name, contact phone number and e-mail address, meeting date, meeting start and end time, number of guests, and whether you have food service needs. Your request will be forwarded to the Conference Event Manager, who will then contact you with details.

At a Premier Host Site, requests for meeting space should be directed to the host church to determine if your location can accommodate special requests.
Can other special needs be provided for?
If you have a disability and require special assistance, please let us know. A Willow Creek Association conference assistant will be glad to discuss your specific needs. In 2013, some Premier Host Sites will offer Closed Captioning of the event. Please check the Summit locations page after June 1 for up-to-date information.

EVENT DETAILS

What are the dates for The Global Leadership Summit?
This year the Summit will take place Thursday-Friday, August 8-9, 2013 from 8:30 a.m. to 4:30 p.m CDT.
Where is The Global Leadership Summit taking place?
The event originates at the Willow Creek Community Church campus in South Barrington, IL, and is broadcast to 220+ cities across North America. Click here for specific location information.
What time does the event start and end?
This two-day event begins at 8:30 a.m. CDT on Thursday, August 8 and concludes at 4:30 p.m. CDT on Friday, August 9. Please refer to your confirmation letter for any variance at your specific site to this national schedule.
Are there evening activities associated with the Summit?
No national evening events are planned during the Summit, but connect with your local site for regional activities.
Will this event translated into other languages?
At the Willow Creek Community Church South Barrington campus, language translation will be offered in Spanish, Portuguese, Korean and German. If you have already registered for the conference and would like to arrange for translation at the Willow Creek campus please email globalregistration@willowcreek.com. If you are attending the Summit at a Premier Host Site, contact the site for information regarding translation. Sign-language is currently not available.
Is reserved seating available?
Reserved seating is not available.
Is there assigned seating?
Seat availability is on a first come, first served basis. There are no assigned seats.
When and where do I check in?
Guest Check-In at the Willow Creek Campus will be open on the first day of the Summit and located in the "Blue Sky" Rooms, lower level Building D. Conference materials will be arranged under a registrant's last name. Click here for a map of the campus. Premier Host Sites will include this information in your registration confirmation.
Can I check in early?
Availability of Guest Check-In varies by location. Your confirmation email will detail exact times and location for event registration at your specific site.
What do I need when I check in?
Your confirmation letter or registration number are not necessary for check-in but may reduce any possible wait time. If you have purchased language translation (at the South Barrington campus) you will need picture I.D. such as a driver's license.
Will I get an email reminder?
In early July confirmation letters will be emailed to the address provided during registration and will include up-to-date event information.

EVENT DETAILS FOR PREMIER HOST SITE LOCATIONS

How many Premier Host Site locations are there?
In 2013, we currently have 220+ Premier Host Site locations (in the U.S.).
When and where do I check in at a Premier Host Site?
Guest Check-In instructions for your specific Summit site will be provided in your event confirmation letter. Conference materials will be arranged under a registrant's last name.
Will this event be in real-time at my Premier Host Site location?
If you attend in the Eastern, Rocky Mountain or Central Time zones, the Summit will be featured in real-time. Sites in the Pacific Time Zone will be tape delayed 2 hours.
Will there be live music at my Premier Host Site location?
In addition to programming featured via satellite feed, many Summit sites do feature music performed by regional worship teams.
Is the programming the same at all locations?
All programming elements including music, drama, video, and dance emulate from the Willow Creek campus in South Barrington, IL.
Will translation be offered at my Premier Host Site?
Specific translations offered at Premier Host Sites will be announced as they are determined.
What format and screen size will be used at my Premier Host Site?
Every Premier Host Site projects this Summit via state-of-the-art satellite technology. Special Edition sites will use their own equipment.
Are there different start and end times for each time zone?
The times listed on the Summit schedule are in Central Time (CDT) time, the local zone for Willow Creek campus in South Barrington, IL, where the Summit broadcast originates. Summit sites in the Eastern Time Zone will broadcast the event live at 10 a.m. each day and conclude at 6:00 p.m. Sites in the Rocky Mountain will broadcast the event live at 8:00 a.m. each day and conclude at 4:00 p.m. The Pacific Time Zones will delay the live broadcast of the Summit so that the event starts at 9:00 a.m. in each respective time zone.
Will there be food for purchase at my Premier Host Site?
Lunch is not included in the cost of your registration at a Premier Host Site. However, many sites offer lunch that can be purchased in advance. Refer to your event confirmation letter for site-specific information. Break refreshments will be provided at every Summit location.
Can I go on a tour of the facility at a Premier Host Site?
Currently we have no formal tours scheduled at our satellite locations. Please check with the conference information center at your site for specific questions regarding each individual facility.

PRICING

How much does it cost to attend?
Pricing varies based on attendance at the Willow Creek campus or at a Premier Host Site. Discounts are available based on Willow Creek Association Membership, group size, and date of registration. Click here to for specific pricing information.
What does the conference price include?
Registration for the event includes all conference materials as well as break refreshments. Meals are NOT included in the price of registration.
Who qualifies for the Student/Faculty rate?
All high school, undergraduate, and graduate students (whether full or part-time students) are eligible for the Student rate. The Faculty rate applies to those individuals on staff at a college, university, or seminary.
Who qualifies for the Military rate?
U.S. Military Active Duty and Reserve personnel and their spouses may register at the Military rate.
Is there any special pricing available for large groups?
The Willow Creek Association has developed special discounts for member groups of 25 or more leaders to attend The Global Leadership Summit at a satellite location. Call the Summit Group Concierge today at 800-570-9812 for pricing details and registration assistance.
Are there any scholarships available?
Please contact the Church Relations Center at 800-570-9812 if you have special needs or questions regarding scholarships.
Do you prorate conference attendance rates?
Conference rates are not prorated. The price is the same regardless if you attend one session or both days.
What do I need to know about Member Group Rates?
Member Group rates of 15+ apply with a beginning minimum purchase of 15 registrations. If you initially purchase a group of less than 15, you will only receive 15+ rate for future registrations after you reach the 15 registration mark. Adjustments are not made for previous purchases.

REGISTRATION

How do I register for The Global Leadership Summit?
There are three ways to register:
 
Online: willowcreek.com/summit
Phone: 800-570-9812
Mail:  P.O. Box 3188 Barrington, IL 60011-3188
Do I need to have all the names of our group when I register?
Willow Creek Association allows groups to reserve "Empty Registrations" and then submit names of those who will be attending at a later date, but no later than Monday, July 22. After that time, a registrant's name can also be added or changed at Registration Solutions during Guest Check-In.
Can I share a registration with someone if I can't attend the entire event?
Willow Creek does not provide the option to share registrations between two or more individuals. The event has been designed as a holistic learning experience and is best if attended in its entirety.
Will I receive a confirmation email?
You will receive an email confirmation upon processing of your payment.

CANCELLATION/TRANSFER POLICY

What is your cancellation/transfer policy?
For a fee of $45 per person, Willow Creek Association's policy allows cancellation of a Summit registration no later than June 11, 2013 (60 days before the event) and allows transfer of a registration to another Willow Creek Association conference no later than July 9, 2013 (30 days before the event). Transferred registrations are good for one year from the date of the original conference. When a registration is made for any of our conferences, the Willow Creek Association begins to prepare a spot for our guest—conference materials are printed, food ordered. The $45 fee to cancel or transfer helps offset the preparation costs already incurred.
What if I'm taking someone's place from my church?
If you know in advance that you will be coming in someone's place, please call the Church Relations Center at 800-570-9812, and our staff will be happy to adjust the registration. If it is a last minute change, simply check in the day of the conference by picking up the original registrant's materials. Then, proceed to Registration Solutions, and the Summit staff will correct the information in the system and provide you with a new name badge. Name transfers are only allowed within the same church/organization.

TRAVEL & TRANSPORTATION

Do you have official conference hotels?
In the Chicago area, special arrangements and discounts have been identified at regional hotels. Click here for up-to-date Summit travel information.
What are the closest airports to Willow Creek Community Church?
O'Hare International Airport is 26 miles from the Willow Creek South Barrington campus. Midway Airport is 50 miles from the Willow Creek South Barrington campus.
Is transportation provided to and from the Willow Creek campus?
The Willow Creek Association does not provide transportation. Contact your hotel for information about possible shuttle services.

WILLOW CREEK CAMPUS FACILITIES

Will there be food for purchase?
Some sites provide snack boxes and/or lunches. Each site varies in their offerings so please contact your event site for details.
Are there accommodations for dietary restrictions?
Harvest, Willow Creek's food court, will be available onsite during the conference for purchasing food. They are able to accommodate any dietary needs.
What local restaurants are nearby?
There are quite a few local restaurant choices but you will need transportation as none of them are in walking distance.
Will parking be available?
Parking is available on-site at the Willow Creek campus and has been identified at each satellite location. Your confirmation letter will highlight any parking alerts at your specific site. For guests attending the Summit at Willow Creek, we encourage you to carpool. Click here for a map of the campus.
Can I go on a tour of Willow Creek Community Church?
Scheduled tours will be available during The Global Leadership Summit. Times of departure will be posted near the Conference Information Center in the Atrium. Check at the Conference Information Center for more detailed information.
Can I bring my child or nursing infant to the event?
While families are very important to us, The Global Leadership Summit is an adult training event and children and infants, including nursing infants, are not permitted in any of the sessions. Childcare is not available, and we cannot guarantee a separate room for parents to stay with their children.